Child Support Recalculation Program

Register Now! The Alberta Child Support Recalculation Program increases access to justice by providing many parents with a way to change their child support orders with ease, transparency and decreased cost.

The Recalculation Program (RP) is an administrative service that annually recalculates court-ordered child support based on current income tax information. Our goal is to help parents keep child support levels in line with income so families can avoid the time and expense of asking the courts to review their child support orders.

Parents must already have a valid court order (or binding agreement) for child support before they can be registered with RP. Not all court orders are eligible for registration with RP. If the child support order is eligible, RP can recalculate both table (monthly) amounts of child support and proportionate shares of special or extraordinary expenses.

RP's General Information Sheet provides a summary of their service.

New Child Support Guideline Tables

The Canadian government has updated the tables in the Federal Child Support Guidelines. The new tables come into force on November 22, 2017. For more information, visit the Important changes & news section of this site.

Recalculation Info Online (RIO)

RP's Internet client account system, RIO (Recalculation Info Online), offers RP clients convenient Internet access to their file information, 24 hours a day, seven days a week. Clients can both see and provide key file information in a secure way. RIO helps clients meet their legal obligations to update their contact details and provide income information each year.

Visit the RIO page for more information.

Regular system maintenance

System maintenance for RIO occurs every Sunday morning. If you are unable to access the system, try again later. We apologize for any inconvenience.

Disruptions to delivery

  • The Government of Alberta continues to process outbound mail until such time that Canada Post is unable to accept new deliveries due to a labour disruption.
  • In the event of a Canada Post service disruption, Albertans can use couriers or email to correspond with the government.
  • Additional information, including a complete list of affected programs and contingency plans, will be posted to the Alberta government website: www.alberta.ca. Information will be updated regularly.

How to submit your documents

If there’s a disruption in mail service, we suggest:

Online

  • Existing clients can use our secure online account system, RIO, to send income information, new court orders, court applications or objections. You may also use this site to update your contact information.
  • If you are a first-time user, please ask a staff member for your RIO registration number.
  • We don’t recommend submitting personal information by email.

Fax

  • You may fax your registration requests or documents to:
    780-644-3674

In person

  • You may submit your registration requests or documents in person at the RP mail slot:8th Floor, J.E. Brownlee Building
    10365 97 Street NW
    Edmonton, AB  T5J 3W7

How clients will get information

We will try to minimize inconvenience to our clients by processing registration requests, initiating recalculations and issuing Recalculation Decisions.

Online

  • Existing clients can use our secure online account system, RIO, to view Recalculation Decisions and other key file information.
  • If you are a first-time user, please ask a staff member for your RIO registration number.

Phone

  • We may telephone you to tell you about key developments on your file or to make arrangements to fax important documents to you.

Email

  • We may email you to ask you to log in to RIO for newly issued Recalculation Decisions.
  • We prefer not to send personal information by email.

Mission Statement

To help parents regularly adjust child support amounts to fairly reflect their earnings.

Vision Statement

We look forward to a future where all child support orders are regularly adjusted based on updated income information, ensuring children receive fair support.

Values Statement

In fulfilling our mission, we will be guided by the following values:

We are committed to meeting the needs of our clients by assisting them in meeting their legal obligations toward their children. In supporting families, we will provide understandable information and fair and impartial service.

We are committed to meeting the needs of our employees by creating a work environment that supports teamwork, open communication and the personal and professional development of our employees. We value our employees and are committed to seeking the best in one another.

We are committed to meeting the needs of Alberta’s taxpayers by providing cost effective services while increasing access to justice. We believe in a respectful and professional relationship with all our stakeholders.